Heavy Truck Parts RFQ and Catalog FAQ
Heavy Truck Parts RFQ and Catalog FAQ
Use this FAQ to prepare OE references, product photos, model or application details, quantity, destination, and other RFQ information before contacting FANCHANTS.
How should I search by OE or part number?
Start with the OE reference or part number you have, then compare the product title, product photo, and category information. If you are not sure, send the OE reference with a product photo and application details for review.
What should I include in an RFQ?
A useful RFQ should include OE reference if available, product page link or photo, truck model or application, target quantity, destination market, and buyer contact details.
Can I send only a product photo?
A product photo can help with matching, but it should be sent together with OE reference, category, model or application, side or position if known, quantity, and destination. Images are visual clues and should not replace catalog evidence.
Why do model or application details matter?
Some parts can look similar while serving different applications, sides, positions, or series. Model or application details help the catalog team review the inquiry more carefully.
Why do quantity and destination matter?
Quantity and destination help the support team understand the inquiry context and prepare follow-up communication. They also help avoid incomplete RFQ messages.
Can FANCHANTS confirm every OE reference?
OE references are useful for catalog lookup, but every inquiry still needs confirmation against available product information, product photos, category details, and the latest FANCHANTS catalog data.