OE lookup questions
Send OE references and product photos when available.
Open OE searchHeavy Truck Parts RFQ and Catalog FAQ
Use this FAQ to prepare OE references, product photos, model or application details, quantity, destination, and other RFQ information before contacting FANCHANTS.
How should I search by OE or part number?
Start with the OE reference or part number you have, then compare the product title, product photo, and category information. If you are not sure, send the OE reference with a product photo and application details for review.
What should I include in an RFQ?
A useful RFQ should include OE reference if available, product page link or photo, truck model or application, target quantity, destination market, and buyer contact details.
Can I send only a product photo?
A product photo can help with matching, but it should be sent together with OE reference, category, model or application, side or position if known, quantity, and destination. Images are visual clues and should not replace catalog evidence.
Why do model or application details matter?
Some parts can look similar while serving different applications, sides, positions, or series. Model or application details help the catalog team review the inquiry more carefully.
Why do quantity and destination matter?
Quantity and destination help the support team understand the inquiry context and prepare follow-up communication. They also help avoid incomplete RFQ messages.
Can FANCHANTS confirm every OE reference?
OE references are useful for catalog lookup, but every inquiry still needs confirmation against available product information, product photos, category details, and the latest FANCHANTS catalog data.
Where should I go next?
RFQ and compatibility checklist
RFQ checklist
Share model or application, quantity, destination and contact details.
Send details for confirmationBrowse categories
Use product groups or brand references when OE details are incomplete.
Open categoriesOE numbers, brand names, and model references are used only for compatibility and application identification. These references do not describe a relationship between FANCHANTS and the vehicle manufacturers referenced.
OE Search, RFQ, and Service Scope FAQ
How should I search by OE or part number?
Use OE references, part numbers, product photos, and category context to start catalog review. Each inquiry should still be checked against available product information and supporting details.
What should I include in an RFQ?
Include contact details, destination, quantity, application details, and any available product photo or file reference. Clear details help the request move into catalog matching and RFQ review.
Can I send only a product photo?
Photos help identify the requested part, but final suitability should still be reviewed through RFQ and available catalog information.
Why do model, application, quantity, and destination matter?
These details help narrow the request and prepare the right catalog extract for review. Destination and timeline details help RFQ review but do not represent a shipping commitment on this page.
Can FANCHANTS confirm every OE reference?
OE references are useful for review, but each inquiry still needs confirmation against available product information and supporting details.
How are commercial, logistics, after-sales, and lead-time details handled?
Commercial arrangements, logistics details, after-sales terms, and lead-time expectations should be clarified only after inquiry review and scope confirmation.
Compatibility and application reference note
Brand names, OE numbers, and model references are used only for compatibility and application identification. These references do not describe a relationship between FANCHANTS and the vehicle manufacturers referenced.
Catalog / RFQ support
Prepare your RFQ and catalog request
Use the FAQ guidance as a checklist before sending a catalog or OE inquiry.
- Prepare OE number or part number, product category, and truck brand reference if known.
- Add product photos, quantity, destination, and application details to help review the inquiry.
- Use the contact path to request a matching catalog extract instead of a public raw product list.
OE numbers, brand names, and model references are used only for compatibility and application identification. A broader catalog extract can be prepared after inquiry review; the full raw product list is not published as a public file.